Category: Process Innovation

Doer Day: An experiment in empathy fueled by self interest
Process Innovation · System Design

Doer Day: An experiment in empathy fueled by self interest

robertpbettsLeave a comment

R/GA’s Doer Day: A Cultural Experiment to Reclaim Focus “When do we stop talking about the work and actually start doing it?” Back-to-back Zoom meetings and overflowing calendars dominated our workweek at R/GA San Francisco. After talking to the tech lead on my team who posed the question above, we decided to try something bold… Continue reading Doer Day: An experiment in empathy fueled by self interest

R/GA, Google and the Mighty Triage Unit
Process Innovation · System Design

R/GA, Google and the Mighty Triage Unit

robertpbettsLeave a comment

In the hair-on-fire world of modern advertising, where agility and flexibility can make or break a client relationship, my lil’ ol’ Google team in R/GA San Francisco faced what many would call a “good problem”: success. Our team was gaining visibility as a trusted resource inside Google’s Mountain View campus and with that came an… Continue reading R/GA, Google and the Mighty Triage Unit